- return policy
Items purchased from my my my are eligible for a refund if returned within 30 days from date of delivery. Returned items must be in new condition with original tags still attached. Only items that are specifically marked as FINAL SALE (on product page and invoice) cannot be returned.
Returns are super easy! All goods returned must have their original tags attached and be free from wear, stains, odors or any condition that would prevent the item(s) from being sold as new. (Items will be shipped back to the customer if conditions are not met).
- Within 30 days of delivery date, put all items to be returned in a box/package
- Place invoice in the box
- Stick the pre-paid shipping label (included in original order) on the box
- Make sure there are no other labels/barcodes on the box
- Drop off the box to be shipped to us
Please allow 3-10 business days after we receive your package for your refund to be issued. Your refund will be credited to the same method of payment used to make the original purchase. The amount of time it takes for the refund to be posted on your account varies depending on the credit card company.
Need more help?
Email us for any additional questions at firstname.lastname@example.org